Simple Solutions to Quickly Fix QB Error 15106

edwardmartinqb
2 minutes ago
2 min read

QB Error 15106 arises when the user attempts to update the payroll application in QuickBooks. The error is accompanied by the text “Error 15106: The program update cannot be opened.” It is one of the most frustrating errors, as it prevents users from accessing the payroll software. Users who engage in specific business-related duties may find it difficult and dangerous to resolve this error. However, there is no need for concern because we will return with the most effective troubleshooting methods. Dealing with the challenging QuickBooks Error 15106? There is nothing to be worried about as we are here to help you resolve the error. Our team of skilled professionals is committed to resolving this error for you. We empathize with the frustration it may bring but rest assured.

Let us take charge and lead you towards the solution so you can swiftly overcome any obstacles. We truly value your peace of mind and are excited to hear from you at 1.855.738.2784.

Causes That Bring the QB Error 15106

The user is not currently signed into Windows as an administrator.
The QuickBooks folders have been added to the system’s anti-virus blacklist.
The User Account Control prohibits the installation of updates.

Also Recommended: What is Error C 343 in QuickBooks?

Here’s How to Fix error 15106 in QuickBooks Desktop

If you encounter one of these errors, either your antivirus software has blocked the QuickBooks update or you are not logged in as a Windows administrator.

Error 15106: The update program is damaged
Error 15106: The update program cannot be opened

Here is how to fix these errors and update QuickBooks Desktop successfully.

Solution 1: Sign in as Admin

If you are using QuickBooks Desktop with payroll, make sure to update your tax table after each step to keep payroll info accurate.

Right-click on QuickBooks Desktop and choose “Run as Administrator.”
Try updating QuickBooks.

If you are still seeing the same error and you have an antivirus app, go to Solution 2.

If you do not have an antivirus app and still see the error, follow Solution 2 after that.

Solution 2: Disable Antivirus and Rename Folders

Press Ctrl Key + Shift + Esc to trigger the launch of Task Manager.
Look for [ANTIVIRUS].exe under Processes. (Example: Spy Sweeper.exe) If you get an error, uninstall the antivirus app.
End the process.
Rename the QuickBooks update folder:
Press Windows key on your keyboard + E to open File Explorer.
Go to C:\Program Files\Intuit\QuickBooks(year)\Components. For 64-bit: C:\Program Files(x86)\Intuit\Quickbooks(year)\Components.
Right-click on the downloadqbXX folder and choose Rename. (XX is your QuickBooks version year, like downloadqb18 for QuickBooks Desktop 2018)
Add .old to the end of the name (example: downloadqbxx.old).

Try updating QuickBooks Desktop again.

Following these steps should help you overcome those update hurdles and keep your QuickBooks up to date.

Conclusion

It is evident that many individuals have encountered the persistent QB Error 15106. In conclusion, our purpose is to help and bring you the relief you need. Your confident and stress-free QuickBooks journey begins right here. Make a call to the experts at 1.855.738.2784.

You May Also Read: How do I Contact QuickBooks Error Support?