Resolving Methods to Address QuickBooks Unable to Send Emails Due to Network Connection Failure

QuickBooks Unable to Send Emails Due to Network Connection Failure

Problems with sending emails through QuickBooks are quite common. This issue can trigger the 'QuickBooks cannot connect to email server' error, often caused by incorrect webmail settings. If QuickBooks unable to send emails due to network connection failure, you can follow the detailed solutions provided in this blog to resolve the error effectively.

If the solutions below seem too time-consuming or technical, you can call our team of professionals at 1.855.738.2784 for immediate help with email issues in QB.

QuickBooks Can’t Connect to Email Server: Main Reasons & Possible Scenarios

If you are encountering the QuickBooks server connection error while sending emails, the following common reasons and scenarios might be responsible:

1. Internet connectivity issues, such as a weak, unstable, or temporarily down connection, can prevent emails from being sent.

2. Incorrect or misconfigured email server settings in QuickBooks may block the successful sending of emails.

3. Using an outdated or obsolete version of QuickBooks Desktop can also cause email server issues.

4. Failure to log in to your email account with valid and up-to-date credentials can prevent email delivery.

Also Recommended: What is QuickBooks Error 6010?

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Solutions to Easily Eliminate the QuickBooks Unable to Send Emails Error

If QuickBooks is unable to send invoices due to a server connection issue, you can follow the detailed steps below to quickly resolve the problem –

Step 1 – Restore the Default Internet Settings from the Advanced Tab of IE

Ensure that your Internet Explorer (IE) settings are configured correctly. If not, restoring the default settings can help resolve server connection errors when sending invoices.

1. Open IE, click the Gear icon in the top-right corner, select Internet Options, and go to the Advanced tab.

2. Click Restore Advanced Settings and then OK to save your changes. Close Internet Explorer, reopen QuickBooks, and try sending the emails again.

Step 2 – Edit the Webmail Preferences from the My Preferences Tab of the Edit Menu

You can resolve email issues in QuickBooks by reviewing and updating your webmail preferences.

1. Open QuickBooks, go to the Edit menu, and select Preferences, then choose Send Forms.

2. In the My Preferences section, select your email account and click Edit to open the Edit Email Info window.

3. Under SMTP Server Details, enter the correct server and port information, save the settings, and then resend emails from QuickBooks.

​Conclusion

The ‘QuickBooks unable to send emails due to network connection failure’ error can be easily resolved using the solutions provided above. If these steps do not work, there may be internal issues with sending emails that can be resolved by contacting our QuickBooks support team directly at 1.855.738.2784.

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