It can be frustrating to receive the QuickBooks Connection Has Been Lost error since it interferes with the workflow. Also, it prevents you from accessing important company information. An error related to accessing the company file may appear when you try to start or utilize QuickBooks desktop. "The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data must be re-entered." - reads the error message. In this guide, We'll examine the root causes of this issue and provide easy-to-use fixes to get the QuickBooks system backup.
Trying to fix this issue yourself could lead to additional risks and possibly even data loss. Instead, choose experienced assistance by contacting the Support Number 1.855.738.2784 right now. Trying to fix the QuickBooks error on yourself could make things worse, resulting in more downtime. Also, possibly losing important financial data. Our skilled experts can identify and fix the problem quickly without compromising any data.
What Causes the Connectivity Issues in QuickBooks Desktop?
The following are some possible causes of the Connection Has Been Lost error:
Network Connectivity Problems: QuickBooks Desktop communication may be hindered by a bad internet connection resulting from several systems hosting the company file.
File Access Permissions: Restrictions imposed by antivirus firewalls, third-party security software, and insufficient permissions for viewing and saving files can prevent access to QuickBooks files and cause connection issues.
Software and System Issues: Outdated application versions, corrupted QuickBooks files, and interference from power-saving mode can cause software bugs, system crashes, and resulting in connection issues.
You May Read Also: How do I fix PS038 payroll error in QuickBooks?
Suitable Fixes to Handle the Connection Issues in QuickBooks
Now that the causes have been determined, let's explore potential solutions.
Method 1: Applying the Quick Fix My Program Tool
The connection has been lost in QB is one of the common errors and glitches that the My Program utility is intended to fix.
Make sure QuickBooks is closed before using the tool to avoid any consequences.
Download the QuickBooks Tool Hub.
After the download is finished, save the Tool Hub installer file to a convenient location.
Double-click the QuickBooksToolHub.exe file in the download folder to start the installation procedure.
To finish the installation, adhere to the on-screen instructions and accept the terms and conditions.
Using the desktop icon, open QuickBooks Tool Hub and navigate to the Program Problems tab.
Choose the Quick Fix My Program option to begin the diagnostic process.
Read More: How To Fix QuickBooks Stuck in Single User Mode
Method 2: Examine the Portal drive
It is advised that you keep the company file locally on a drive.
Don't edit the file while it's stored on a portable device, such as an external hard drive or USB drive.
If you decide to use the portable drive, ensure it is correctly attached and operating.
The following steps will confirm the drive's operation and connection:
Insert the removable device correctly.
Try unplugging and replugging the drive.
From My Computer, locate the QuickBooks company file on the external disk.
To make sure the drive is operating correctly, save additional files to it.
Ensure there is enough space on the drive—at least twice as much as the size of the company file.
Method 3: Examine the network
Make sure the network drive folder containing the company file is accessible to the system.
To test access, open or save another file from the company on the server.
To check permissions, create and remove Microsoft WordPad or Excel files from the computer.
If you're having trouble opening files in the folder, ensure you have the necessary Windows access permissions for QuickBooks.
You may experience work disruption when you run into the QuickBooks Connection Has Been Lost issue. You may successfully fix the issue and get back seamless access to the QuickBooks files by understanding the underlying causes. Also, putting the suggested fixes provided in this guide into practice. However, if you attempt to troubleshoot the issue on your own without expert assistance, you can lose crucial data. Dial 1.855.738.2784 for a more secure choice.
Recommended To Read: How To Resolve QuickBooks Uninstall Tool