Are you getting an error message stating cannot communicate with the company file due to firewall in QuickBooks? If so, do not worry: in this blog post, we will discuss why this error appears and how to fix it effectively. This error can appear due to incorrect Firewall settings, an outdated version of QuickBooks, or an incorrect hosting setup that prevents you from accessing company files. Read the next segment to learn about this error in detail.
If you need further assistance regarding such issues with QuickBooks, dial 1.855.738.2784 and reach out to our QuickBooks technical team. They are available 24/7.
Reasons For Firewall Errors in QuickBooks
Identifying the reasons for an error is a vital step before you troubleshoot it. We have listed below reasons that can cause Firewall errors in QuickBooks.
Incorrect or misconfigured hosting settings can cause Firewall errors in QuickBooks.
Windows Firewall is blocking QuickBooks from accessing company files, which leads to this error.
If you do not have an updated version of QuickBooks, you might struggle with firewall errors.
Incorrect firewall settings are the primary cause of such errors in the software.
Solutions For Firewall Errors in QuickBooks Software
After identifying the reasons, you can fix them by following the below solutions.
Note: Make sure to verify the Firewall Settings in your system accurately.
Review and adjust your firewall settings to grant QuickBooks the necessary permissions to function properly.
Solution 1: Update QuickBooks Software
Ensure you download and install the most recent update for your version of QuickBooks Desktop. Follow the steps to update the QB software:
Check For the latest release:
Open QuickBooks Desktop.
Press F2 (or Ctrl+1).
This will open the Product Information window.
Now, you can check your QuickBooks current version and release.
After that, verify that you have the latest version, and if you do not have the updated version, follow the next steps.
2. Install the available update:
If the updates are available, QuickBooks will automatically download them.
When the update is downloaded, you’ll see the update available in the top right corner.
Now, you need to install the update.
3. To manually install the update:
Click “Update available,” then choose “Install now.”
Updates will be installed in some time, so wait for a few minutes.
When done, you can open QuickBooks.
Lastly, verify that you are not getting any firewall errors.
If updating QuickBooks does not resolve the error, jump to the next solution.
Solution 2: Disable Hosting on Your Workstations
Ensure that the Host Multi-User Access option is disabled on workstations, excluding the server computer responsible for hosting company files.
Launch QuickBooks on a workstation.
Avoid opening the company file; instead, navigate to the "File" menu and hover over "Utilities."
If the "Host Multi-User Access" option is visible, refrain from selecting it and proceed to the next workstation. This workstation is not the source of the issue.
If "Stop Hosting Multi-User Access" is visible, select i.
After reviewing all workstations, proceed to the server computer to reset hosting settings.
Open QuickBooks on the server computer.
Access the "File" menu and hover over "Utilities."
If "Host Multi-User Access" is present, select it. Repeat the process by selecting "Stop Hosting Multi-User Access" to reset multi-user mode.
Select Host Multi-User Access after performing the procedure one more time.
Now, you should check for the error.
This blog post should help you fix the error message cannot communicate with the company file due to firewall in QuickBooks. If you need our help, feel free to dial 1.855.738.2784 and talk to our QuickBooks experts.
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