Easy Steps to Resolve the QuickBooks Connection Has Been Lost Error
- edwardmartinqb
- 1 minute ago
- 3 min read
One common issue QuickBooks users encounter is the QuickBooks connection has been lost error. This error typically occurs when QuickBooks Desktop cannot access the company file during general operations. This post aims to provide effective solutions for resolving the QuickBooks connection has been lost error. Continue reading this troubleshooting guide until the end to fix the issue like a pro.
If your QuickBooks connection is broken and you don’t know how to fix it, contact our team of certified experts at 1.855.738.2784.
Quick Solutions to Fix Connection Issues in QuickBooks Desktop
Here are some effective solutions you can use to resolve various connection issues in QuickBooks Desktop that may prevent you from accessing your company file.
Solution 1: Restart QuickBooks and See if It Was a Temporary Error
Restarting QuickBooks and any running applications helps refresh system processes, which can resolve minor glitches that may lead to issues such as connection errors. In this solution, simply restart QuickBooks Desktop and check whether the error is resolved.
Solution 2: Launch Quick Fix My Program
Many common QuickBooks errors can be resolved using the QuickBooks Tool Hub. Before you begin, make sure to close the QuickBooks application completely.
Step 1: Install the QuickBooks Tool Hub
You can fix common issues using the QuickBooks Tool Hub, an all-in-one troubleshooting utility developed by Intuit. Make sure QuickBooks is closed before opening the Tool Hub. It is recommended to use it on a 64-bit version of Windows 10.
Close QuickBooks.
Download the latest QuickBooks Tool Hub (version 1.6.0.3) and save the file to a convenient location, such as your desktop or Downloads folder.
Note: If you have used the Tool Hub before, you can check its version by selecting the Home tab—the version number appears at the bottom.
Open the downloaded setup file (QuickBooksToolHub.exe).
Accept the terms and conditions, then follow the on-screen instructions to complete the installation.
Once installed, double-click the QuickBooks Tool Hub icon on your desktop to open it.
Note: If you cannot find the Tool Hub shortcut, use the Windows search bar to look for “QuickBooks Tool Hub” and select it from the results.
Step 2: Launch Quick Fix My Program from the Tool Hub
Go to the Program Issues section in the QuickBooks Tool Hub.
Click the Quick Fix My Program tool to run it.
Solution 3: Launch the QuickBooks File Doctor from the QuickBooks Tool Hub
QuickBooks File Doctor is a troubleshooting utility developed by Intuit that automatically detects and resolves company file issues. In this solution, we will use the tool to diagnose and fix the problem.
From the QuickBooks Tool Hub, run the QuickBooks File Doctor and review the results.
Note: If the message "No problem detected in your Company File" appears, your company file is functioning properly.
If the error persists, verify the company file and rebuild it if necessary.
If the tool identifies damaged data, follow the steps below:
Rebuild the file. The tool will notify you once the file has been repaired.
Restore a recently backed-up company file.
Use QuickBooks Auto Data Recovery to recover deleted files.
When the company file is stored on a portable drive, follow these procedures:
Keep your company file on the local disk. Avoid working on it directly from a portable drive, such as a flash drive. Proceed with the following actions at your own risk.
Check your portable drive
Verify that your portable drive is properly connected. You can try the following:
Disconnect and reconnect the drive.
Use My Computer to locate your QuickBooks company file on the removable drive.
Save additional files on the drive to ensure it is functioning correctly.
Confirm that the storage device has sufficient space—at least equal to the size of your company file.
Note: If the error continues, refer back to the steps above and use QuickBooks File Doctor to resolve the issue.
Conclusion
We believe the above solutions should have helped you resolve the issue. If you have any questions regarding the error “QuickBooks connection has been lost,” or if you need further assistance, feel free to contact us at 1.855.738.2784.
Comments